Support
For any question, problem or complaint about Loc, write to us: merhaba@logat.co
Data controller · Fatih Ozata (Vexloft)
Support · 01
Reporting a frame, a message or a person
Open the frame, tap report and pick a reason. In a chat you can long-press a message to report it, and you can report a person from their profile. Reported content disappears from your map immediately; we review reports within 24 hours, remove content that breaks the rules and close the account.
Support · 02
Removing your own frame
Open your frame and tap "Remove this frame". It leaves the map right away.
Support · 03
Blocking someone
You can block a person from their profile. Someone you block cannot see you or send you requests or messages.
Support · 04
Leaving a chat or pausing requests
From the other person’s profile in a chat you can choose "Leave chat": the chat closes for both of you and they aren’t notified. If you don’t want any requests for a while, go to Settings → Pause requests.
Support · 05
If your account was closed
We email a closed account the reason category and an appeal link; the same email arrives again if you try to sign in. A person reads your appeal and we reply within 72 hours.
Support · 06
Deleting your account
Settings → Delete account. Deletion is permanent; your frames and messages are erased too.
Support · 07
Age limit
Loc is for people aged 18 and over.